Legal

Privacy Policy

Effective July 2026

Cedar Oaks AI ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, and protect information when you visit cedaroaksai.com or interact with our services.

1. Information We Collect

We may collect the following types of information:

Contact information — name, email address, phone number, and business name when you submit a form or contact us through our chat widget.
Usage data — pages visited, time on site, browser type, and IP address, collected automatically via cookies and analytics tools.
Communications — the content of messages you send us through our website chat, email, or SMS.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and fulfill service requests.
Send appointment confirmations, follow-ups, and service-related communications.
Send SMS/text messages when you have opted in (see Section 4 below).
Improve our website and services through analytics.
Comply with legal obligations.

3. Cookies & Analytics

We use cookies and similar tracking technologies to understand how visitors use our site. You can disable cookies in your browser settings; some site features may not function as intended if you do. We may use third-party analytics services (such as Google Analytics) that set their own cookies.

4. SMS / Text Messaging

Consent: By providing your phone number and opting in via our website chat widget, you consent to receive SMS/text messages from Cedar Oaks AI.

Message and data rates may apply. Message frequency varies.

Opt-out: You can opt out at any time by replying STOP. Reply HELP for help.

No sharing: No mobile information / phone numbers or opt-in consent will be shared with or sold to third parties or affiliates for marketing or promotional purposes.

SMS messages from Cedar Oaks AI are sent only to individuals who have expressly opted in. We do not send unsolicited text messages.

5. Sharing of Information

We do not sell your personal information. We may share information with:

Service providers who help us operate our business (e.g., CRM and scheduling platforms), under confidentiality agreements.
Law enforcement or regulatory authorities if required by law.

We do not share your mobile phone number or SMS opt-in consent with third parties for marketing purposes.

6. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your information at any time by contacting us (see Section 9).

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Cedar Oaks AI
3716 N 500 W, Provo, UT 84604
Phone: (385) 497-4546
Email: hello@cedaroaks.co

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Continued use of our services after any changes constitutes your acceptance of the updated policy.